Our services
Maintenance network
Trusted local trades on call day or night - and we cover the small stuff like batteries and minor maintenance at no cost to you.
Why it matters
Things break faster when a new guest walks through the door every few days.
A dripping tap, a flickering downlight or a sticky lock might seem minor to a long-term tenant - but to a guest paying premium nightly rates, they are the difference between a five-star review and a complaint. Our vetted network of licensed Adelaide trades responds fast, fixes properly and reports back to you with photos and costs so small issues never become big ones.
What we cover
Four trade disciplines, one point of contact.
Plumbing
Leaks, blocked drains, hot-water failures, tap replacements and burst pipes. Our plumbers are licensed, local and carry common parts so most call-outs are resolved in a single visit.
Electrical
Power outages, faulty switches, downlights, safety-switch trips and appliance failures. All work is carried out by licensed electricians with current insurance and clean safety records.
Air conditioning
Split-system servicing, ducted heating repairs, reverse-cycle faults and filter replacements. Air-conditioning is the #1 comfort complaint in Adelaide summers - we keep it running.
General repairs
Carpentry, drywall, painting touch-ups, door hardware, window fittings and flooring nicks. The everyday wear that accumulates fast when a new guest arrives every few days.
No-cost extras
The small stuff, covered.
Most property managers charge you for every loose handle and blown globe. We don't. These items are covered at no cost because keeping a property guest-ready is part of the job, not an optional extra.
- ✓Remote batteries, smoke-alarm batteries and clock batteries
- ✓Broken glassware, crockery and cutlery replacements
- ✓Towel rails, hooks, shower caddies and blind pulls
- ✓Light globes, downlight bulbs and LED strip failures
- ✓Loose handles, sticky locks and squeaky hinges
Emergency response
When a guest calls at 11pm with no hot water or a tripped safety switch, our after-hours line dispatches the right trade immediately. We don't wait until morning - and we always keep the guest informed so they feel looked after, not abandoned.
Process
From report to resolution, fully transparent.
Report
A guest, cleaner or owner spots an issue. We log it immediately into our maintenance tracker with photos and severity tags.
Triage
Urgent items (no power, no water, safety hazards) trigger an immediate after-hours dispatch. Everything else is scheduled within 48 hours.
Fix
The right licensed trade attends, completes the repair and photographs the result. We never send a handyman to do an electrician's job.
Report back
You receive a photo-documented summary, itemised invoice and recommended follow-up actions - no surprises, no hidden mark-ups.
Prevention
Stop problems before they start.
Every property in our portfolio receives a quarterly preventative inspection. We check filters, test safety switches, inspect seals and runners, and spot the wear patterns that turn into emergency call-outs if ignored. The result is fewer guest complaints, lower lifetime repair costs and a property that always looks its best.
- ✓Quarterly interior and exterior inspection schedule
- ✓Filter, seal and runner checks on every visit
- ✓Safety-switch and smoke-alarm compliance testing
- ✓Seasonal air conditioning service before peak summer
Transparent invoicing
Every repair comes with before-and-after photos, a clear description of the fault, the exact parts used and labour time. We don't mark up trade costs - you pay what the trade charges, plus nothing.
Get started
Talk to a local Adelaide manager.
Whether you are dealing with repeat maintenance headaches or just want the peace of mind that a licensed trade is never more than a phone call away, our team will build a plan around your property.